CoachFirst is an iOS and Android platform for bookings, client communication, payments, virtual sessions and reporting.
It provides connected experiences for coaches and their clients so day-to-day administration takes less attention away from coaching.
Requirements
One dependable system for the coaching business
The product needed approachable scheduling, secure and flexible payment options, detailed client histories, virtual coaching and dedicated coach and client portals.
The backend also had to scale with more coaches, locations, clients and service formats.
What we built
From first booking to business reporting
01
Booking and communication
Online scheduling, rescheduling, in-app messaging, notifications and payment options.
02
Sessions and content
Calendars, personalized video libraries, remote sessions and multi-location support.
03
Memberships and clients
Packages, recurring programs, client profiles, histories and communication.
04
Operations and analytics
Payroll, engagement, session and payment reporting across the business.
Engineering
Technical challenges overcome
01
Booking integrity
Live schedule updates and conflict prevention across coach and client views.
02
Payment flexibility
Secure handling for cards, wallets and offline payment methods.
03
A broad audience
An interface accessible to different coaching disciplines and levels of technical confidence.
04
Scalability
A backend designed for additional users, services and operational features.
Delivery
Six months from scope to product
A four-person team developed CoachFirst over six months using React Native, Node.js and AWS, refining the experience through continuous user testing.
The delivered system streamlined bookings and communication and reduced the operational load placed on coaches.
Product
Coach and client experiences
Visual system
A focused coaching identity
Aa
Typography
Roboto
Color palette
#c82638#14141e#252525
Tell us what you're trying to build
Fifteen minutes, no deck. Bring us a workflow that's eating your team's time, or a product idea you want built, and we'll tell you what we think it takes, what it roughly costs, and whether it's worth doing at all. Sometimes the answer is no, and we'll say so.
