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Many types of businesses today need artificial intelligence (AI). Artificial intelligence (AI) solutions are particularly helpful for small businesses since they promote growth, reduce expenses, and expedite tasks. By 2025, an impressive 65% of small businesses worldwide have started using some kind of AI technology, and a recent Statista study shows that 89% of them have seen their productivity improve.
As technology becomes more accessible, small business owners are able to use AI to automate daily tasks, optimize marketing, and simplify customer service. Below, we explore the top 15 AI tools small businesses can use this year, with practical applications and real-world examples of how each tool is transforming small businesses.
AI technologies help small businesses operate more quickly and effectively through the use of smart technology. They can handle a lot of everyday duties, giving business owners more time to concentrate on growing their company.
Almost any task can be completed with AI tools. Chatbots on your website can help with appointment scheduling and handle simple customer support inquiries. Through the evaluation of meeting notes and the creation of action items for prompt follow-up, AI meeting assistants can save time.
Product descriptions, blog entries, and social media updates may all be written in your own voice and style using content creation tools. Just share a few examples of your work, and the AI will learn your style. Then, it will create new content that matches your unique way of writing!
AI tools are now more affordable, user-friendly, and powerful than before. This implies that you can use them even if you’re not a tech expert. AI may take care of routine duties for you, freeing up more time for you to focus on developing and expanding your company.
The top 15 AI tools that every small business can use in 2025 are listed below. Ready to start? Let’s jump in!
OpenAI’s ChatGPT will transform customer service with conversational AI. It answers questions, helps solve problems, and talks with people instantly on social media and websites.
Best for: Customer service, content creation, and automation.
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Limitation:
Pricing:
ChatGPT offers a free plan with access to limited features. The Plus plan costs $20/month for premium features and faster response times.
Why your Small Businesses Need This:
Small businesses can use ChatGPT, a digital assistant, to cut expenses associated with hiring more employees. Customer inquiries are promptly and accurately answered by it, freeing up human workers’ time to tackle more challenging jobs. This also means customers get faster responses, making them happier with the service.
Our Take:
ChatGPT is an excellent tool for small businesses, particularly when it comes to automatically managing customer support and producing content. Although it is adaptable and reasonably priced, it may require some modifications for more complex applications.
Jasper is a great AI tool that helps small businesses quickly create high-quality content. It can write blog posts, social media posts, and ads, making content creation easy and efficient.
Best for: Content creation and marketing.
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Jasper offers a 5-day free trial. Paid plans begin at $49 per month for the Starter plan and $99 per month for the Boss Mode plan, which has more advanced features.
Why your Small Businesses Need This:
Jasper helps small businesses in expanding their content marketing efforts without requiring a full-time content workforce. It saves time and increases online visibility by producing SEO-friendly content quickly.
Our Take:
If you find writing difficult or need to create a lot of content quickly, Jasper is a great tool to help you. It’s especially useful for small businesses that want to regularly share high-quality posts on their websites and social media.
Grammarly is a clever tool for checking writing style, clarity, tone, and grammar. It’s excellent for small businesses who wish to ensure that their communications are clear and sound professional.
Best for: Writing assistance and proofreading.
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Essential functions are included in the free basic edition. Advanced tools like tone recommendations and plagiarism detection are included in premium plans, which start at $12 per month.
Why your Small Businesses Need This:
Grammarly helps companies in maintaining professional and concise communication in blog entries, emails, and social media posts. Businesses with limited funds that are unable to engage an editor or proofreader will find it extremely helpful.
Our Take:
A useful AI tool for raising the standard of writing in small businesses is Grammarly. It ensures that all emails, blog entries, and social media posts sound polished.
An AI tool called Lumen5 assists companies in producing videos fast. Blog entries, articles, and other textual content can be turned into videos to save time while preserving high-quality visuals. Businesses seeking to use video to enhance their content strategy and social media marketers will find it ideal.
Best for: Video content creation and marketing.
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There is a free plan, but videos under that plan include a watermark. Paid plans for access to premium features start at $19 a month.
Why Your Small Businesses Need This:
Lumen5 is a great option for small businesses that want to use video marketing but don’t have the time or resources to create traditional videos. It’s AI-powered engine effectively turns written content into engaging videos, making it perfect for social media posts, blog summaries, and marketing efforts.
Our Take:
For small businesses looking to produce captivating videos without the need for a video editor, Lumen5 is an excellent AI tool. Although the AI-powered method saves time, you may need to put in more effort if you want better finished videos.
AI is used by HubSpot’s CRM to assist small businesses to track sales, automate marketing campaigns, and manage and analyze customer interactions.
Best for: Lead generation and marketing automation.
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HubSpot offers a free CRM with essential features. Paid plans start at $45/month for advanced marketing and sales automation.
Why your Small Businesses Need This:
HubSpot CRM makes it simple for small businesses to automate follow-ups, manage sales pipelines, and customize marketing efforts by centralizing client data.
Our Take:
HubSpot is an excellent solution for small businesses trying to automate marketing operations. Even while its AI technologies are strong, they can be too much for very tiny enterprises with simple marketing needs
Small businesses will benefit more from Canva’s AI by 2025 since it can automatically edit photos, suggest layouts, and create presentations, logos, and social media graphics. It is ideal for businesses without a design team because of its ease of use
Best for: Graphic design, social media posts, and marketing materials.
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Free plan available. Paid plans start at $12.99/month for Pro users, offering access to more templates and advanced tools.
Why your Small Businesses Need This:
Small businesses don’t need to pay a designer to produce visually appealing content because of Canva. Businesses can produce visually appealing banners, social media postings, and other materials more quickly because to its AI capabilities, which simplify design.
Our Take:
For small businesses looking to produce expert designs without hiring a designer, Canva is a useful tool. Businesses that want highly customized images may still need to make certain adjustments personally, even though its AI functions ease the design process.
SEMrush is a complete AI-powered SEO tool made to assist small businesses in improving their online visibility and search engine rankings.
Best for: SEO optimization, keyword research, and digital marketing strategies.
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SEMrush offers a 7-day free trial. Paid plans start at $119.95/month for the Pro plan with full access to SEO and marketing tools.
Why Your Small Businesses Need This:
SEMrush’s AI-powered solutions enable SEO experts, marketing teams, and content producers to monitor SEO performance, develop data-driven plans, and ensure their websites are optimized for top ranks. Teams can identify trends, update content, and maintain an advantage in digital marketing because to its rigorous competitor analysis.
Our Take:
For small businesses trying to improve their SEO, SEMrush is a helpful tool. Small businesses could surpass competitors with the help of its AI-powered insights and competitive analysis. For companies with tighter budgets, the expense could be a problem.
Trello is a visually appealing project management app that automates team collaboration, task management, and deadlines for small enterprises using artificial intelligence.
Best for: Project management, team collaboration, and task automation.
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Trello provides a free basic project management strategy. For extra features like priority support and powerful automation, paid options begin at $10 per user each month.
Why your Small Businesses Need This:
Trello helps small teams organize their projects more easily. It’s AI-powered automation ensures that everyone stays on task by reducing the time spent managing workflows and assigning tasks.
Our Take:
Businesses can manage projects and workflows more easily using Trello, an intuitive project management platform with AI automation features. Larger teams may require intricate capabilities, which are offered in higher-tier plans, but it’s excellent for smaller teams and projects.
Mailchimp uses AI technologies that improve email marketing by suggesting the best times to send emails, helping to segment audiences, and automating responses. Because of its simple to operate layout, it’s a great choice for small firms trying to strengthen the customer connection.
Best for: Email marketing and campaign optimization.
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Mailchimp offers a free subscription with limited features for up to 500 subscribers. Paid services that start at $11/month include more advanced tools, including audience segmentation, predictive insights, and automated workflows
Why your Small Businesses Need This:
Email marketing facilitates consumer interaction for small businesses. While automated and predictive features free up time for other duties, Mailchimp’s AI customizes campaigns to increase engagement and conversions.
Our Take:
Mailchimp is a useful AI tool for small businesses that want to automate their email marketing. It’s easy to use, but as your business grows, costs may increase, so it’s important to take your needs into account.
ActiveCampaign is an AI-powered email marketing and automation application that helps small businesses create customized email campaigns and improve customer engagement.
Best for: Email marketing, customer segmentation, and customized campaigns.
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ActiveCampaign offers a free 14-day trial. Paid plans start at $29/month for businesses with basic automation needs.
Why your Small Businesses Need This:
ActiveCampaign helps small businesses enhance their email marketing by automating tasks and customizing messages. It would be perfect for businesses looking to increase customer retention and build closer relationships with their clients.
Our Take:
ActiveCampaign is a great AI tool for small businesses to automate marketing and create customized campaigns using AI. However, advanced plans may be costly for businesses with tight budgets.
AI is no longer just for large enterprises. These AI tools empower small businesses to operate more efficiently, improve customer service, and scale their operations without breaking the bank. Whether it’s content creation with Jasper.ai or design with Canva, each tool offers unique value. By adopting AI in 2025, small businesses can increase productivity, simplify processes, and stay ahead of the competition.
Let us know which AI tools you’re most excited to try!
Explore more about AI tools with YeasiTech, leave comments below with your ideas or questions, or get in touch with us to learn more!
AI tools can improve decision-making by automating monotonous operations, customizing customer experiences, and analyzing data. Small businesses may maximize marketing efforts, concentrate on high-impact initiatives, and increase productivity across a range of tasks through the use of AI.
Yes, many AI tools offer scalable pricing plans, making them accessible for small businesses. For instance, tools like ActiveCampaign, Trello, and Canva have entry-level plans that provide essential features without high costs.
To choose the best AI tool, identify your business’s key needs, such as marketing, project management, or SEO. Look for tools with relevant features, affordable pricing, and positive user reviews. Trying free versions or trial periods can also help determine the best fit.
YeasiTech is a trusted IT service partner with 8+ years of experience, empowering 250+ businesses with scalable web, mobile and AI solutions.
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